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Deposits, Withdrawals and Verification on o00

Funding your o00 account starts with the wallets already on your phone — Touch 'n Go eWallet, Boost and GrabPay all connect directly to your balance. Withdrawals follow a clear verification path so your money moves back to the same wallet without detours.

Touch 'n Go eWallet depositsBoost wallet supportGrabPay transfersDuitNow & FPX bankingSecure account verification
Explore the Lobby Read FAQ
o00 Deposits, Withdrawals and Verification on o00

Ways to Fund Your o00 Account

We support the wallets Malaysians already use daily, plus FPX online banking if you prefer a direct bank transfer. Every method below connects to your o00 balance without any third-party conversion step, and all amounts are in ringgit. Access depends on local law and is available in eligible regions.

Touch 'n Go eWallet

Malaysia's most-used mobile wallet. Link it once to your o00 account and top up or withdraw without re-entering details.

Boost

Boost transfers land on your o00 balance quickly. Use the same Boost app you already have for everyday spending.

GrabPay

If your GrabPay wallet carries a balance, it connects directly to the o00 cashier for deposits and withdrawals.

DuitNow

Transfer via DuitNow using your registered mobile number or IC number — no full account number needed on your end.

FPX Online Banking

Works with Maybank2u, CIMB Clicks and other participating Malaysian banks. Complete the transfer inside your bank's secure login session.

o00 Withdraw Funds Back to Your Wallet

Withdraw Funds Back to Your Wallet

When you are ready to cash out, head to the withdrawal counter inside your account — the same cashier section you used to deposit. We route payouts back to the wallet or bank account linked to your profile, which keeps the process consistent and your account details matched. Boost and Touch 'n Go eWallet are the fastest paths out because they are

already connected to your account; FPX and DuitNow are there if you prefer the funds to land in your bank account instead. Complete the amount field, confirm your identity if prompted, and submit.

  • Go to the withdrawal counter — From your account dashboard, open the cashier and switch to the withdrawal tab. Your linked payment methods appear automatically.
  • Select payout method — Choose the wallet or bank you want the funds sent to — Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX are all available.
  • Enter withdrawal amount — Type the RM amount. If your account verification is complete, the request moves straight to processing without additional steps.
  • Identity check if required — For first-time withdrawals or larger amounts, we may ask you to confirm a one-time code sent to your registered number before releasing the funds.
o00 Put Money Into Your o00 Account

Put Money Into Your o00 Account

Topping up your balance takes under a minute when you use Touch 'n Go eWallet, Boost or GrabPay. Open the cashier from any screen in the lobby — it sits in the same place whether you are on mobile or a desktop browser. Pick your wallet or switch to FPX if you prefer online banking through Maybank2u or CIMB Clicks. Enter the

amount in RM, confirm in your wallet app, and the credit lands in your o00 balance straight away. Players in Kuantan and elsewhere in Malaysia use the same flow without any regional difference.

  • Open the cashier — Tap the wallet icon at the top of any lobby screen to reach the deposit counter — it is always one tap away on mobile.
  • Choose your payment method — Select Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. The list shows only methods available for your account region.
  • Enter your amount in RM — Key in how much you want to add. The cashier shows the minimum and any running limits before you confirm.
  • Confirm in your wallet app — Approve with your wallet PIN or biometric. Once the wallet confirms, your o00 balance updates and you are ready to enter the lobby.
o00 Verify Your o00 Account

Verify Your o00 Account

Account verification is the step that connects your identity to your wallet, so that withdrawals always land with the right person. We ask for a government-issued photo ID and a selfie taken on your phone — the same two things a bank would ask. Once your documents clear, your account is marked verified and withdrawals process without extra checks each time. Verification

also means that if you ever lose access to your account, we can confirm who you are and restore it quickly. The whole process happens inside the app or browser; you do not need to visit anywhere in person.

  • Upload your photo ID — A Malaysian identity card or passport works. Take a clear photo in good light — blurry images will be returned for a retake.
  • Submit a selfie — Hold your ID next to your face and snap the photo from within the account verification screen. Our system checks both images together.
  • Wait for review — Our team checks the documents on their end. You will get a notification once your account status updates to verified.
  • Withdrawal path opens — A verified account lets withdrawals proceed without repeated document requests — one check, then a smoother cashout flow from that point on.

What You Are Probably Wondering About o00 Banking

These are the questions we get most often about deposits, withdrawals and account verification. If something is not covered here, reach us through live chat inside the app.

Yes. Once Touch 'n Go eWallet is linked to your account, it works in both directions — add funds and receive payouts through the same wallet without relinking.

The cashier screen shows the current minimum before you confirm. Minimums may vary by payment method, so check the counter when you open it.

Wait a moment and refresh your balance screen. If it has not updated after a few minutes, contact live chat with your Boost transaction reference number.

Our team reviews submitted documents as they come in. You receive an in-app notification once your account status changes — check your notification settings are on.

Yes. Verification links your identity to your wallet so payouts reach the right person. It is a one-time step — subsequent withdrawals do not repeat the document check.

We generally return funds to the same payment method used for the deposit. If you need to change your payout wallet, contact support before submitting the withdrawal request.
Reference

o00 Deposits & Withdrawals

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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